Order Details


Order Status:

• Please allow 1-3 business days for your tracking number to update. If your tracking states "Not Found" or "Pre-Shipment info has been sent to USPS," please allow the full 72 hours as packages are not initially scanned when they are picked up from our warehouse. 
• Please also note that USPS doesn't always scan the packages, but we guarantee that your order was shipped within the processing timeframes of receipt, excluding weekend and holidays. Regardless of if your tracking number updates, we ensure that your package was shipped unless we emailed you inquiring about an ambiguous address or out-of-stock style.

Order Processing:

• Orders are shipped within 3-5 Business days from our warehouses in China & Charlotte. Upon receipt, excluding weekends and holidays. Shipping time frames given below are in addition to the normal processing times.
• Successfully placed orders with the correct email address will receive an order confirmation email with your invoice. If you do not receive an email, please double check your spam and the email you provided in your order - including typography errors such as ".con" rather than ".com." If you're still having trouble, please email us and we will do our best to help.
• If you would like to change the style or item of your order, please contact us immediately within placing your order. Our team will do our best to manually change the style for you. If your order is already packaged, we will not be able to switch out the styles for you.
• If you require an address change, please email us immediately. We will do our best to locate your order and change the address for you before it is printed. However, if your package is already sealed and ship, if it gets returned to sender, we will gladly ship it out to you once it gets returned to our warehouse.


*If needed, please comment in your order that you would like signature confirmation insurance on your package. Because we cannot be held responsible for stolen packages, this ensures that your mail provider must deliver this to you face to face or your package will be safely kept at your local USPS.   


Size chart


Face Size Guideline

Face Size(Temple to Temple) Suggested Frame/Sunglasses Size
Below 115mm or below 4.5 inches Small
115mm or 4.5 inches Small
121mm or 4.75 inches Medium
127mm or 5 inches Medium
130mm or 5.125 inches Medium
135mm or 5.25 inches Medium
152mm or 6 inches Large
Above 152mm or above 6 inches Large


Framing Size

Frame Size Eyeglasses Sunglasses
Small below 48mm below 55mm
Medium 48mm-55mm 56mm-64mm
Large  Above 55mm Above 64mm


Find your current frame size

You may also use a pair of sunglasses you currently own to determine your best size. Frame sizing is typically noted on the inside of either temple (see illustration below). The eye/lens size is usually first, then the bridge size, then temple size. Use the eye/lens size to determine the best frame size.

The eye size is typically going to be the most important size for identifying how a pair of sunglasses will look. The eye size number measures the width of the lens, measured from the bridge, in millimeters. The bridge width is the distance between the lenses in millimeters. And the third number is the length of the temple in millimeters.

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